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Forum Discussion
lass
Oct 14, 2019Follower
Orbi App Not Working Properly
The orbi app does not seem to be showing devices connected to the satelite units. When I click on the network map and select one of my satelites, it shows no devices connected. When I go into the r...
caremd99
Mar 30, 2020Aspirant
Just to close the loop the Support Team did help me out. I am running a beta version of firmware and now the app shows everything properly.
Orbisbig
Apr 24, 2020Aspirant
I have this same issue and since I updated the firmware I have nothing but issues with a brand new system less than a month old. Worked great before this recent update.
- JEM72Apr 29, 2020Aspirant
I'm having this same issue. App shows Satellites as not connected although it clearly sees them showing in the network map. They all show firmware each V2.5.1.8. Just started with the last update. Reset satellites, resynched or tried too...nothing but not connected.
- caremd99Apr 29, 2020Aspirant2.5.1.8 did not work for me. After updating to 2.5.1.16 it works for me. Remember to save the config to your PC before updating and then reload the config after the update. Also it took a few minutes or so after the system was rebooted before the app showed the correct display. I assume it was uploading new info from the ORBI.