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donawalt's avatar
donawalt
Mentor - Experienced User
Dec 07, 2023
Solved

Orbi app now showing "Network protected 1 day remaining" for a week!

As it says, the Orbi app on both my iPad and iPhone show "Network protected 1 day remaining" on the Security panel, main screen - and that message has been there for a week! I have never signed up for it so it has never been active. But I also don't think it's activated, for if I tap the security panel, I go to a screen to "Get Armor" for $19.99.

 

I also deleted the Orbi app on my iPad and reinstalled it - no change, message is still there.

 

Anyone else seeing this, and/or how can I fix it? Thanks!!!!!

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 07, 2023

    What does it have under Settings on the app for Armor? Is it enabled or disabled here? Try disabled if it's enabled.

    • donawalt's avatar
      donawalt
      Mentor - Experienced User
      Dec 07, 2023

      Hi FURRYe38 thanks for the reply. If I go to Settings, then Tap Security, it says "Checking NETGEAR Armor status", then drops me into this screen: