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Forum Discussion

pgbauer's avatar
pgbauer
Initiate
Apr 15, 2020

Orbi App Remote Management Not Enabling

Hi, eveytime I go into my Orbi App on my iPhone and go to settings to enable remote management - when I move the slider it then comes up with a error message that states "Something went wrong, sorry ...
TerryNall's avatar
TerryNall
Guide
Apr 28, 2020

Christian,

 

I have the identical problem and it only developed in the last couple of months.  Previously, my Orbi App connected remotely with no issue.  But it is now stopped. I've reinstalled the app, but no luck.  When choosing "enable remote management" part of the Orbi App, the error message noted earlier is this thread is all I receive.  The app connects just fine when I'm home and on the wi-fi setting.  It's only the remote management part of the Orbi App that has stopped working.