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Forum Discussion

jamienbermy's avatar
jamienbermy
Tutor
Dec 10, 2019

Orbi App Remote Management not working

get can't connect to wifi error when trying to conncet remotely to 2 differnt Orbi networks using IOS app   app works when phyisically conencted to the wifi, just the remote function not working. ...
ChristineT's avatar
ChristineT
NETGEAR Employee Retired
Dec 11, 2019

Good afternoon jamienbermy , KMDonlon  and Kenjimaru ,

 

We believe this issue was resolved today at approximately 2:30 PM (Pacific Time). Can you please confirm if this is still an issue? If so, please send me a direct message with your serial number along with the current status of the issue you're experiencing and I'll escalate to our engineering team for further investigation.

 

Best Regards,

Christine 

KMDonlon's avatar
KMDonlon
Virtuoso
Dec 11, 2019
See pic for error on 4G LTE