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Forum Discussion
jamienbermy
Dec 10, 2019Tutor
Orbi App Remote Management not working
get can't connect to wifi error when trying to conncet remotely to 2 differnt Orbi networks using IOS app app works when phyisically conencted to the wifi, just the remote function not working. ...
KMDonlon
Dec 11, 2019Virtuoso
Disregard previous post, working this morning and showing "ONLINE"
Resolved
Resolved
ChristineT
Dec 11, 2019NETGEAR Employee Retired
Good morning all!!
Thank you for the confirmation!! Some folks may still be seeing their devices offline. KMDonlon , I think you ran into this issue but it seems to be working now. Did you have to do anything special to get your devices to show online? Did you have to reboot the router or anything?
Best Regards,
Christine
- KMDonlonDec 11, 2019VirtuosoYes, rebooted last night and all seemed to work this morning when I checked.
- jamienbermyDec 11, 2019Tutor
I still have an issue if connected to one orbi network wifi and try to access another remotely - it times out at the switching products... page and says issues connecting with "[wifi name]"
It works if turning off wifi and connect via cellular data
- KMDonlonDec 12, 2019VirtuosoApp is back to showing "OFFLINE" again this evening whether I am trying to connect locally or remotely.