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Forum Discussion
Orbi App says my satellite is not connected even though I know it is
So I got the Orbi 5G router and satellite combo a week ago. It’s been mostly great until the last day or so where all of a sudden it will no longer show the satellite in the app (says 0 of 1 satellit...
1. what actual kit do you have? (look at the label)
2. what firmware is on the router and the satellite?
3. does it show disconnected if you log in through the browser and not the app?
4. what modem/gateway is it connected to?
5. Is the satellite wired or wireless?