Forum Discussion

Aspirant

Oct 27, 2022

Solved

Orbi App Sign In Issues

My Orbi app has worked great for three years. Yesterday for some reason it wanted me to login. When I tried I get Login timed out and to try again. After numerous failed logins I rebooted my Orbi ...

charlesrshell
Oct 28, 2022
I tried several more router reboots and the Orbi app started working normal again. Mind boggling.

FURRYe38

Guru

Oct 27, 2022

What mobile device platform are you using? Apple Or Android?

If Apple, please review:

https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

What FW is loaded on the Orbi system?

https://community.netgear.com/t5/Orbi/New-RBR50-RBS50-Firmware-Version-2-7-4-24-Released/td-p/2213453/jump-to/first-unread-message

charlesrshell
Aspirant
Oct 27, 2022
Android and router is on FW V2.7.4.24
- charlesrshell
  Aspirant
  Oct 28, 2022
  I tried several more router reboots and the Orbi app started working normal again. Mind boggling.
  - FURRYe38
    Guru
    Oct 28, 2022
    Ok, glad you got it working.