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Forum Discussion
jbrown316
Apr 09, 2023Apprentice
Orbi app stopped functioning properly today - RBR750
Just today, my Orbi app is not working correctly. And I mean it is all sorts of messed up. I found this out today by opening the app, clicking on parental controls and just hanging, it froze up the ...
- Apr 13, 2023
Just wanted to throw it out there that my app appears to be functional again.
FURRYe38
Apr 09, 2023Guru - Experienced User
- jbrown316Apr 09, 2023Apprentice
Thanks, I did this. I was hoping someone else has run into the -1 issue with attached devices before and fixed it. I think that is what is causing the issue with parental controls, the app isn't recognizing any of my devices. I'm wondering if I have to factory reset, which I was hoping not to have to do but I feel like I have exhausted all other options.
- dangermoos3Apr 09, 2023Initiate
Exactly the same issue with my android based orbi as well. Parental controls not working, -1 on the device list, started 24 to 48 hours ago.
A lot of Android users with broken parental controls right now I imagine!
Did a factory reset solve the issue or are we waiting for a bug fix? My kids are locked out đ
- jbrown316Apr 09, 2023Apprentice
Oh great, blown up by yet another bad rollout. Don't these things get tested on the latest platforms before rolling out? That kind of stinks, I imagine a factory reset won't help...not that I wanted to go that route anyway...