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Orbi app stopped functioning properly today - RBR750
Just today, my Orbi app is not working correctly. And I mean it is all sorts of messed up. I found this out today by opening the app, clicking on parental controls and just hanging, it froze up the ...
Just wanted to throw it out there that my app appears to be functional again.
Thanks, I did this. I was hoping someone else has run into the -1 issue with attached devices before and fixed it. I think that is what is causing the issue with parental controls, the app isn't recognizing any of my devices. I'm wondering if I have to factory reset, which I was hoping not to have to do but I feel like I have exhausted all other options.
Exactly the same issue with my android based orbi as well. Parental controls not working, -1 on the device list, started 24 to 48 hours ago.
A lot of Android users with broken parental controls right now I imagine!
Did a factory reset solve the issue or are we waiting for a bug fix? My kids are locked out đ
Oh great, blown up by yet another bad rollout. Don't these things get tested on the latest platforms before rolling out? That kind of stinks, I imagine a factory reset won't help...not that I wanted to go that route anyway...
This needs attention from tech support as I am paying for an SPC subscription that is unusable. And to make matters worse, I'm locked out from administering any devices on my network since they're not even showing up in my app.
Not sure how to get this in front of support, but since there are others experiencing the same issue today, it obviously needs attention.