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Forum Discussion

leknight4's avatar
leknight4
Follower
Jan 20, 2021

Orbi app stopped working on my iPhone

I installed the Orbi mesh router/cable modem combo with one satellite a few months ago and it's been working great. The Orbi app has been working fine too. Just last week the Orbi app stopped working...
  • PSwifi's avatar
    PSwifi
    Tutor
    Jan 30, 2021

    Have same problem. This answer does not fix the problem!

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Feb 04, 2021

      Hi PSwifi,

       

      Have you had a moment to successfully factory reset your router and run through the setup assistant again? 

       

      Christian 

      • PSwifi's avatar
        PSwifi
        Tutor
        Feb 05, 2021

        Turns out (spoke to customer service) the Orbi app no longer works with the software update 2.6.0.108. Netgear wants you to use the netgear "Insight App". Why customer service on this thread does not know this, I can't imagine. 

  • jonuman's avatar
    jonuman
    Initiate
    May 20, 2022

    Been having problems “forever” with both Oribi and Nighthawk apps . Unable to connect !!

    not good . Will be looking for another brand . Endless problems . Not happy