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sonming's avatar
sonming
Follower
Jan 18, 2021

Orbi App v2.8.0

I'm using the orbi RBK20. once the Orbi app updated to v2.8.0 , I cannot login the app anymore. beside, I can't go to the address routerlogin.net or routerlogin.com to reset the password as well. The page pop up awhile and then jump out and showing 400 bad request or 500 500 internal server error.  Pls help and advice.

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 21, 2021

    Hello sonming, 

     

    May you reinstall the Orbi app and power cycle your router. Please let us know if your issue persists. 

     

    Christian