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This_is_Trash's avatar
This_is_Trash
Tutor
Jun 28, 2019

Orbi App won't change email

So I old email for the longest time I did not use and I deleted and was switching every other product and thing in this world without incident until I got to the orbi app.  I changed my email on my Netgear account but when I open up my Orbi App and login it wants to send a verification email to MY OLD EMAIL AND SINCE IT IS GONE THIS IS VERY FRUSTRATING THAT IT WON'T CHANGE IT SO NOW I CAN'T GET INTO APP!!

3 Replies

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    • This_is_Trash's avatar
      This_is_Trash
      Tutor
      Jul 20, 2019
      Ok than are they going to fix or am I going to have to buy a better wifi system cause this is garbage!
      • This_is_Trash's avatar
        This_is_Trash
        Tutor
        Sep 25, 2019
        This is GARBAGE MY POWER WENT OUT AND I CAN'T RESET MY ROUTER CAUSE THE DUMB APP STILL HAS MY OLD EMAIL EVEN THOUGH I CHANGED IT A LONG TIME AGO ON NETGEAR WEBSITE UNDER MY ACCOUNT. MY ACCOUNT HAS NEW EMAIL BUT THE APP WON'T CHANGE!!! When I TRY TO LOG INTO WEBSITE FOR MY ACCOUNT NOW IT STILL HAS MY OLD EMAIL IT IS TRYING TO SEND A VERIFICATION NUMBER TO A DELETED EMAIL THAT I CAN'T GET INTO!!! WHAT THE **bleep** AM I SUPPOSED TO DO!