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JLocko67's avatar
JLocko67
Aspirant
Jul 20, 2020

Orbi App wont recognise my ORBI RBR20

Had the Orbi RBR 20 with 2 satalittes for about 3 months now, it's been a mixed experience to say the least. Dont think Id buy another one.   Latest issue is that the Orbi app now wont recognise th...
plemans's avatar
plemans
Guru - Experienced User
Jul 20, 2020

What modem/gateway are you connected to? 

What firmware is on the router and the satellites? 

  • JLocko67's avatar
    JLocko67
    Aspirant
    Jul 20, 2020

    Hi, thanks for the reply. 

     

    The Orbi router is connected via AP mode to a Virgin Super Hub 3.

    FM on router and satellites is V2.5.1.16

     

    Inititally I had problems with the Orbi rebooting a couple of times a day and via netgear support reset it up via the browser and into AP mode which solved that issue although it all reboots a couple of times a week still.

     

    Thanks again.