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Forum Discussion

gdf1960's avatar
gdf1960
Aspirant
Mar 01, 2020

Orbi App

Orbi app is a nusance! Admin, password does not work and is stuck in a loop, even when I delete and reinstall. Orbi app gets a thumbs down, as well as the support!

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 03, 2020

    Hello gdf1960, 

     

    Welcome to the community! May you let us know if you're running the iOS or Android version of the Orbi app? Have you tried factory resetting the router and running through the setup assistant again using the Orbi app? 

     

    Regards,

    Christian