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Forum Discussion

estroner's avatar
Apr 07, 2020

Orbi App

I recently purchased as Orbi system that contains one satelitte. I have the router on the first floor and the satelitte downstairs in the basement. I have a ranch style home that is roughly 2500 sq feet, that includes the basement. My question is, in the device manager feature on the app, it indicates that my son's XBOX is barely getting a signal and the satellitle is 10 feet from it. The XBOX is working, just curious as to why the XBOX, along with some other devices, show that?

 

Thanks.

2 Replies

  • Retired_Member's avatar
    Retired_Member

    Many complaints about the app.

     

    IF the XBOX works, let it go.

  • Please post about this in the Orbi app forum:
    https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

    Ethernet wire connection is preferred for xbox gaming. 


    Good Luck.


    estroner wrote:

    I recently purchased as Orbi system that contains one satelitte. I have the router on the first floor and the satelitte downstairs in the basement. I have a ranch style home that is roughly 2500 sq feet, that includes the basement. My question is, in the device manager feature on the app, it indicates that my son's XBOX is barely getting a signal and the satellitle is 10 feet from it. The XBOX is working, just curious as to why the XBOX, along with some other devices, show that?

     

    Thanks.