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BDSimon's avatar
BDSimon
Follower
Jul 27, 2020

Orbi App

I have a message on my Orbi app that I need to re-enter my admin password.  When I do, I get a message that my login failed and to re-enter my password.  I'm sure my password is correct, but whatever.

 

So I click on "Forgot Password" and follow the instructions to recover my admin password by entering "routerlogin.net" or "routerlogin.com" into a browser in a computer connected to the WiFi.  When I do, however, I get a message that reads "400 Bad Request -- This server does not support the operation requested by your client."

 

Anyone have a similar problem?  Ways around it?  I'm not a technical person, so please keep that in mind.

2 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 30, 2020

    Hi BDSimon,

     

    May you provide a screenshot of the page you're attempting to log into in the Orbi app.


    Christian 

  • KMDonlon's avatar
    KMDonlon
    Virtuoso
    Jul 31, 2020
    Same issue here, about ready to uninstall the app. It is constantly flawed. It is also not showing all my connected devices now with the past couple of updates. The web GUI is all correct and no issues.