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Forum Discussion

Louized's avatar
Louized
Follower
Oct 08, 2020

Orbi App

Unable to connect on my Orbi App. O tried to delete and redownload the Orbi app but everytime i try to log in my device is not recognizing and check internet connectivity.please help how do i connect to the app.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi Louized, 

     

    May you provide the following info for us to check further. 

     

    Orbi Model:

    Orbi Firmware Version:

    Orbi App Version: (iOS or Android)

     

    Thanks,

    Christian