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Forum Discussion
Orbi APP
hi there - I hi there - I am using the RBK 752 and am up to the current fw for both the router and satellite - when i launch the Orbi App, it does not show the router - just shows a spin...
i am not seeking a Thank you for sending the picture to the Orbi app team - just an acknowledgement that there is an issue. I understand they may not be able to fix the issue right away but if one is reporting the issue through the app which uses an email address to send - should there be a response - acknowledging that it was received? I would hope so but I guess not.
From the wording of that post, my impression was that the "Thank You" would appear briefly on the phone itself. Maybe they ask for an email address in case there is something unclear in the bug report or they want to ask for more information. Puts me in mind of the famous "Bug Letter": https://www.snopes.com/fact-check/the-bedbug-letter/