Hello, my orbi Apps does not have A security icon, replay my email kenwing90@hotmail.com

HI KENWING, May you provide me with your email address and router serial number along with the router firmware version. Please send me the info in a private message. Thanks, Christian

orbi apps cannot find Nethear armor ICON

4 Replies

michaelkenward
Guru
Feb 18, 2021
Armor has its own bolt hole:

NETGEAR Armor - NETGEAR Communities

You also like to try there.
Christian_R
NETGEAR Employee Retired
Feb 19, 2021
Hello KENWING,

May you reinstall the Orbi app and power cycle your router.

Christian
- KENWING
  Aspirant
  Feb 20, 2021
  yup,arleady to do..The problem is still the same
  - Christian_R
    NETGEAR Employee Retired
    Feb 23, 2021
    HI KENWING,
    
    May you provide me with your email address and router serial number along with the router firmware version. Please send me the info in a private message.
    
    Thanks,
    
    Christian

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orbi apps cannot find Nethear armor ICON