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Solved
Orbi iOS app Device Manager Error Sorry your device list failed to load. Please try again later.
Model: Orbi RBR850 Firmware: V4.6.14.3_2.3.12 iOS App: 2.25.0.44 The app shows the network map just fine but gets an error attempting to show the device list. The error is: Sorry your devi...
All:
The issue is no longer happening for me. Not sure what happened, but I tried the app again tonight and the device list is now showing. Hopefully it's working now for everyone.
Any progress on this?
bofenstein wrote:
Model: Orbi RBR850
Firmware: V4.6.14.3_2.3.12
iOS App: 2.25.0.44
The app shows the network map just fine but gets an error attempting to show the device list. The error is:
Sorry your device list failed to load. Please try again later.
This is happening from both an iPad and iPhone.
If I go to the web page for the router, I can see the devices list. I recently updated the Orbi firmware, so that may be when this started. Anyone have a solution?
FYI, I've power cycled both the router and satellite, but this did not resolve the issue.
No solution yet. I was hoping someone from Netgear would respond.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers and mobile devices.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of mobile devices.A full power cycle has been done of the Orbi Router and satellite.
The app was deleted and re-installed on both iPad and iPhone.
The web page for the router shows devices, so the router is working fine. It's just a problem with the iOS app.