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Forum Discussion
bofenstein
Apr 09, 2023Star
Orbi iOS app Device Manager Error Sorry your device list failed to load. Please try again later.
Model: Orbi RBR850 Firmware: V4.6.14.3_2.3.12 iOS App: 2.25.0.44 The app shows the network map just fine but gets an error attempting to show the device list. The error is: Sorry your devi...
- Apr 11, 2023
All:
The issue is no longer happening for me. Not sure what happened, but I tried the app again tonight and the device list is now showing. Hopefully it's working now for everyone.
bofenstein
Apr 10, 2023Star
No solution yet. I was hoping someone from Netgear would respond.
FURRYe38
Apr 10, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers and mobile devices.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of mobile devices.
- bofensteinApr 10, 2023Star
A full power cycle has been done of the Orbi Router and satellite.
The app was deleted and re-installed on both iPad and iPhone.
The web page for the router shows devices, so the router is working fine. It's just a problem with the iOS app.