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Solved
Orbi iOS app Device Manager Error Sorry your device list failed to load. Please try again later.
Model: Orbi RBR850 Firmware: V4.6.14.3_2.3.12 iOS App: 2.25.0.44 The app shows the network map just fine but gets an error attempting to show the device list. The error is: Sorry your devi...
All:
The issue is no longer happening for me. Not sure what happened, but I tried the app again tonight and the device list is now showing. Hopefully it's working now for everyone.
Any progress on this?
bofenstein wrote:
Model: Orbi RBR850
Firmware: V4.6.14.3_2.3.12
iOS App: 2.25.0.44
The app shows the network map just fine but gets an error attempting to show the device list. The error is:
Sorry your device list failed to load. Please try again later.
This is happening from both an iPad and iPhone.
If I go to the web page for the router, I can see the devices list. I recently updated the Orbi firmware, so that may be when this started. Anyone have a solution?
FYI, I've power cycled both the router and satellite, but this did not resolve the issue.
Not yet.
Netgear? Anyone listening?
Try submitting another bug report thru the app. Give your details. NG won't respond here.
ok thanks. I'll try that.
In the app I don't see a way to submit a bug/case. It shows that all support for my router is expired.
Is there another way to open a case regarding the app itself?
Also be sure for any Apple Or Android devices that random MAC Address features are disabled while at home: