NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

freakievinnie's avatar
freakievinnie
Star
Dec 22, 2019

Orbi iOS App not working after router upgrade to 2.5.1.8

This problem is making me desperate...... I have a iPhone X, the latest IOS Orbi app (2.4.12.5) and the latest IOS version (13.3). When I select 'Network Map' in the app, it shows the router and t...
ahmer1213's avatar
ahmer1213
Guide
Dec 23, 2019

I am having the exact same problem! Everything connects fine, but I have LOST all of my devices from device manager EXCEPT Hardwired ethernet devices...

 

ALL WIFI CONNECTED devices no longer populate my device manager on the app OR EVEN THE orbilogin.net page.

  • peteryung's avatar
    peteryung
    Tutor
    Jan 05, 2020
    You guys are not alone. I encountered the same problem and both iOS and Android Apps got the same negative result.

    I did rolled the router back to 2.3.5.34 and remains the satellite on 2.5.1.8 and it came back to the normal.

    So I wait for next release. Currently Happy using.
    • agneev's avatar
      agneev
      Aspirant
      Feb 12, 2020

      How did you downgrade to 2.3.5.34? I can only download 2.3.5.30.

      • TimSpu's avatar
        TimSpu
        Aspirant
        Feb 12, 2020
        Did not, still waiting for next update.