Forum Discussion

Star

Dec 22, 2019

Orbi iOS App not working after router upgrade to 2.5.1.8

This problem is making me desperate...... I have a iPhone X, the latest IOS Orbi app (2.4.12.5) and the latest IOS version (13.3). When I select 'Network Map' in the app, it shows the router and t...

ahmer1213

Guide

Dec 23, 2019

I am having the exact same problem! Everything connects fine, but I have LOST all of my devices from device manager EXCEPT Hardwired ethernet devices...

ALL WIFI CONNECTED devices no longer populate my device manager on the app OR EVEN THE orbilogin.net page.

peteryung

Tutor

Jan 05, 2020

You guys are not alone. I encountered the same problem and both iOS and Android Apps got the same negative result.

I did rolled the router back to 2.3.5.34 and remains the satellite on 2.5.1.8 and it came back to the normal.

So I wait for next release. Currently Happy using.

agneev
Aspirant
Feb 12, 2020
How did you downgrade to 2.3.5.34? I can only download 2.3.5.30.
- TimSpu
  Aspirant
  Feb 12, 2020
  Did not, still waiting for next update.
- Christian_R
  NETGEAR Employee Retired
  Feb 14, 2020
  Hello Orbi App users,
  
  Please see the links below for the latest app Orbi app versions for iOS and Android. Please let me know if your issue persists.
  
  iOS: https://apps.apple.com/us/app/netgear-orbi/id1182184397
  
  Android: https://play.google.com/store/apps/details?id=com.dragonflow.android.orbi&hl=en
  
  Thanks,
  
  Christian
  - TimSpu
    Aspirant
    Feb 14, 2020
    Yes, only wired devices as shown. Filter does not select any other than wired.