Orbi iPhone App issue with RBS20 Satellite Firmware - shows update needed when it isn't.

Question

I purchased and installed an Orbi with cable modem and one satellite in early April. When I open and minimize the Orbi app on my iPhone 11 and reopen it, it shows the RBS20 satellite requires a firmware update. I have manually updated the firmware, via download, on the satellite twice but the app still indicates an update is required. However, if I check the status of the firmware with a web browser, it shows the firmware is up to date: 2.5.1.16. The CBR40 firmware is 2.3.5.12. I'm using the 2.5.4.0 version of the app but this issue has persisted through at least two updates of the app. Anyone else have this issue?

Christian_R · Answer

Hi PumpkinPatch,&nbsp;

There is a new firmware available for your CBR40.

&nbsp;

https://kb.netgear.com/000062024/CBR40-Firmware-Version-2-5-0-8-Hot-Fix

&nbsp;

Regards,

Christian&nbsp;

PumpkinPatch · Answer

Thank you!&nbsp;I'd noticed that but I'm new to Netgear devices and I'm usually weary of beta releases.&nbsp;Any advice as to whether the beta hotfixes should be installed ASAP or wait until the final realeases show up as available when I check for updates via the router admin page?

Christian_R · Answer

PumpkinPatch - Happy to help! It is recommended that your device is on the latest firmware.

&nbsp;

Regards,

Christian&nbsp;

Forum Discussion

Orbi iPhone App issue with RBS20 Satellite Firmware - shows update needed when it isn't.

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