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Forum Discussion
NGchUk
Aug 04, 2021Initiate
Orbi iPhone App Login Failure (default User Name: "admin"???)
Hello! New problem ... until today, my app login has worked fine to manage my Orbi RBR750 Router system. iPhone iOS 14.7.1 Now, "Login failed. Please re-enter the correct admin password for yo...
- Aug 06, 2021
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
NGchUk
Aug 06, 2021Initiate
SOLVED!
When I was originally setting up the Orbi system, I used my existing Netgear account login info .... and now the app seems to require a distinct "admin" level log in, so I followed the prompts to create another admin level password that is distinct from my Netgear login (so now i have 2 differenct logins), and everything works fine.
- FURRYe38Aug 06, 2021Guru - Experienced User
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.