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Forum Discussion

RWBramel's avatar
RWBramel
Tutor
May 16, 2020

Orbi Netgear IOS app shows no devices even though 50 devices are connected

Something is wrong with the iOS software. All hardware (51 items) appear to be operating ok. I momentarily unplugged one satellite then launched the iOS app to see if it had reconnected. The app show...
Jamesepesce's avatar
Jamesepesce
Aspirant
May 19, 2020
Any resolution?
RWBramel's avatar
RWBramel
Tutor
May 19, 2020

Not sure. I did a number of things such as reinstalling the software and rebooting, then, amazingly, the iOS software on my ipad began to work properly. The next day I repeated with my iphone and it didn't work. I tried again with the ipad and even though I'd changed nothing, suddenly the ipad did not work (showed zero devices). In about an hour i tried again, and then both the ipad and iphone software worked correctly. Just now, as I write this, my iphone shows again shows devices, so maybe?