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Forum Discussion

Ikr's avatar
Ikr
Follower
Mar 13, 2020

[ORBI] Network map not displaying any devices on iOS

Hello,   I can't see any devices connected to my router/ sattelite in the network map on iOS. Works for 2-3 days after factory reset and then always disappears ("No Connected Device Found").   My...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Mar 17, 2020

Hello Ikr, 

 

Welcome to the community! I'd like for our support team to look into this further for you. May you send me a private message with your contact info and serial number. 

 

 

Thanks,

Christian 

  • Rloving's avatar
    Rloving
    Aspirant
    Mar 23, 2020
    I have the exact same issue. Firmware 2518
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Mar 25, 2020

      Hi Rloving, 

       

      May you try reinstalling the Orbi app and performing a factory reset on the Orbi units. 


      Thanks,

      Christian