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Forum Discussion

Ikr's avatar
Ikr
Follower
Mar 13, 2020

[ORBI] Network map not displaying any devices on iOS

Hello,   I can't see any devices connected to my router/ sattelite in the network map on iOS. Works for 2-3 days after factory reset and then always disappears ("No Connected Device Found").   My...
jeffreyfleischm's avatar
jeffreyfleischm
Aspirant
May 18, 2020

For the first week I could see all devices connected to my router and for some reason it now shows no devices which I know is not correct. I made no changes to my router or software - this view seems to have disappeared. I need help to restore this view.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 21, 2020

    Hello Jeffrey, 

     

    May you provide me with the current app and firmware version your iOS device and Orbi router is on.

     

    Thanks,

    Christian