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Forum Discussion
riawilson
Jul 06, 2021Follower
Orbi not connecting after reloading the app
My RBR50v2 is not connecting after reloading my app. When going into my Orbi App the wording was in Chinese so I removed and redownloaded the app. The app then did not recognize the Orbi. I then trie...
billmoffa
Jul 13, 2021Aspirant
i am having same issue.
yesterday i was on app and paused a few devices. today app wont connect to router.
Smthrsd
Jul 15, 2021Aspirant
In the same boat. Today app wont connect and says no internet connectoin. I have deleted and reinstalled android app, not working.
- billmoffaJul 16, 2021AspirantI did a reset of the Orbi router and reset everything as a née system and everything is working fine now. By reset I mean pushed the little button on back of router and started over. I used the same device name and password so I didn’t have to fix every WiFi device in the house
- FURRYe38Jul 16, 2021Guru - Experienced User
Glad you got it working.
You can always use same SSID name and PW after a reset and setup from scratch.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
billmoffa wrote:
I did a reset of the Orbi router and reset everything as a née system and everything is working fine now. By reset I mean pushed the little button on back of router and started over. I used the same device name and password so I didn’t have to fix every WiFi device in the house
- FURRYe38Jul 16, 2021Guru - Experienced User
Make a new post about give more deails of what is happening.
What Orbi model system do you have?
What FW version is loadedo on the Orbi system...would be more helpful.
Thank you.
Smthrsd wrote:In the same boat. Today app wont connect and says no internet connectoin. I have deleted and reinstalled android app, not working.