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Forum Discussion
XBond
Jan 20, 2021Apprentice
ORBI now showing offline devices too
I was updated to the latest fw this morning. Now the ORBI app under Network Map, lists both online and offline devices which is kind of a pain, since I don’t need/care to see offline devices. It...
Christian_R
Jan 22, 2021NETGEAR Employee Retired
Hello XBond,
Thanks for the feedback. I would check to see if your router is due for a firmware update and reinstall the Orbi app.
Christian
- XBondJan 22, 2021Apprentice
The router and satellites are all running the latest firmware. The app was recently updated. I guess that I could try and reinstall the app.
- XBondJan 23, 2021Apprentice
Well, that sucked. Reinstalled the app, but now I can't log in to my account in the Orbi. Says it doesn't recognize the device. Says it is sending a code, but well um, the app times out before I have a chance to get the code (which never arrives), so I can't login.
Man, this is starting to become an epic fail. This was all working fine.
- XBondJan 23, 2021Apprentice
Worked around that. So now I know that I have the latest iPhone Orbi app installed.
Same issue. Still see all the offline devices.