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Forum Discussion
ORBI now showing offline devices too
I was updated to the latest fw this morning. Now the ORBI app under Network Map, lists both online and offline devices which is kind of a pain, since I don’t need/care to see offline devices. It...
Well, that sucked. Reinstalled the app, but now I can't log in to my account in the Orbi. Says it doesn't recognize the device. Says it is sending a code, but well um, the app times out before I have a chance to get the code (which never arrives), so I can't login.
Man, this is starting to become an epic fail. This was all working fine.
Worked around that. So now I know that I have the latest iPhone Orbi app installed.
Same issue. Still see all the offline devices.
Hi XBond,
Thanks for getting back with an update. May you factory reset your router and run through the setup assistant again using the Orbi app.
Christian
- Got a call from Netgear Level 2 support yesterday. This seems like a feature change in the app. Being escalated to the engineering team. There is nothing wrong with the app it the new behavior makes it harder (and more annoying) to navigate in the app.
Also, doing a factory reset just can’t be the answer to everything - my two cents.- My concern is, are these offline devices tying up IP addresses eventually leading to no available IPs as devices pull new leases, especially with the roll out of private WiFi-addresses. And for someone whom has static routes, IP reservations, and V-lans setup I refuse to accept a factory reset as an acceptable resolution and I certainly have neither the time nor desire to sit here and manually remove/delete each device one by one. Industry standard for a DHCP lease is 72 hours, considering it would appear there is no expiration for leases in the Orbi system I would think that to be a reasonable place for the Engineering and Development team to start
