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Forum Discussion

svijayrao's avatar
svijayrao
Initiate
Jun 29, 2019
Solved

Orbi RB 50 Netgear Armor and Bitdefender app subscription

My Armor subscription expired and i paid $69 for yearly subscription. Subscription shows active on the website. However my Netgear Orbi App on iphone shows it is expired.   How do i fix the wrong s...
  • DexterJB's avatar
    DexterJB
    Jul 03, 2019

    Hi svijayrao, welcome to the community! Other users who have experienced the issue have reported that they contacted Bitdefender support and they were able to get it resolved. You can reach their support channels using the link below.

     

    https://www.bitdefender.com/consumer/support/

     

    Dexter

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 03, 2019

Hi svijayrao, welcome to the community! Other users who have experienced the issue have reported that they contacted Bitdefender support and they were able to get it resolved. You can reach their support channels using the link below.

 

https://www.bitdefender.com/consumer/support/

 

Dexter

  • svijayrao's avatar
    svijayrao
    Initiate
    Jul 04, 2019

    Hi Dexter,

     

    Bitdefender were able to fix my issue.

    Thanks

     

    Regards

    Vijay

    • wolfereeno's avatar
      wolfereeno
      Apprentice
      Jul 24, 2019

      Where did you even order Bitdefender for $69?   I can't figure that part out!