NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EastSideGuy
Jun 01, 2019Follower
Orbi RBK 50 router not found
Installed the Orbi App to walk me through setup. Connected router to modem and plugged it in. Went to iPhone settings and connected to Orbi network. But when I went back to Orbi app to complete setup it says “Router not found”. Tried several times to reconnect, unplug router etc but no luck. Any thoughts?
Hi EastSideGuy
Welcome to NETGEAR Community!
I suggest this KB link below as reference to resolve this issue:
https://kb.netgear.com/000058831/Why-can-t-my-Nighthawk-Orbi-App-detect-my-Nighthawk-Orbi-device
Regards,
Blanca
Community Team
2 Replies
Sort By
Please post in this forum for the Orbi app:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
- Blanca_ONETGEAR Employee Retired
Hi EastSideGuy
Welcome to NETGEAR Community!
I suggest this KB link below as reference to resolve this issue:
https://kb.netgear.com/000058831/Why-can-t-my-Nighthawk-Orbi-App-detect-my-Nighthawk-Orbi-device
Regards,
Blanca
Community Team