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Forum Discussion
meg_w
Feb 19, 2024Aspirant
Orbi RBR 350 anywhere access no longer working remotely
Hi there, We have the Orbi mesh set up at home - router + 2 satellites. It seems to work really well, however after changing the main pass a few weeks ago, Anywhere access doesn't seem to be wor...
meg_w
Feb 20, 2024Aspirant
It was only the Ssid pass that was changed.
CrimpOn
Feb 20, 2024Guru - Experienced User
My understanding is that Anywhere Access is a feature of the Orbi 'app' that is unique to each device that the app runs on. i.e. a person could have the Orbi app installed on three smart phones and Anywhere Access could be enabled on two of them and not on the third. The smart phone must be connected locally to the Orbi router to enable Anywhere Access.
Can you check that the smart phone in question has Anywhere Access enabled?