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MrKay1_11
Sep 01, 2024Aspirant
Orbi RBR 750 cannot locate in app
Hi
I deleted my Orbi 750 setup in my Orbi app by mistake and am now having trouble re-adding it.
I get to the stage of powering up the Orbi and white led flashes for up to 2 mins then goes off rather than revert to a solid white led light.
Also tried to find the Orbi wifi but it's not showing up on my list of available connections
Any help would be appreciated.
Thanks
How did you delete the Orbi setup from the Orbi app? Normally if active, can't be removed unless it's been taken OFF LINE.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageTry a factory reset of the system and setup from scratch, either use the Orbi app or use a ethernet connected PC or laptop to the RBR: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2356834/highlight/true#M52575
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How did you delete the Orbi setup from the Orbi app? Normally if active, can't be removed unless it's been taken OFF LINE.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageTry a factory reset of the system and setup from scratch, either use the Orbi app or use a ethernet connected PC or laptop to the RBR: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2356834/highlight/true#M52575
- MrKay1_11Aspirant
Thanks for your help.
Looks to have been fixed with a manual reset and setup the system from scratch
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡