NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
fredie1
Jun 21, 2022Aspirant
orbi rbr350 network map has bug?
Hi everyone, I have an Orbi rbr350. And recently I don't see my satellites in the network map in the App. The network map has also been looking outdated recently (new design? see image). I have c...
FURRYe38
Jun 21, 2022Guru - Experienced User
Yes this seems to be a new look for the Orbi app.
How many RBS do you have?
- fredie1Jun 21, 2022Aspirant
RBS are satellites right? i have 2 satellites. Both are visible via the orbilogin website. But as you can see, these are not visible through the app. Through the app I see that there are 2 satellites online (on the front page)
- FURRYe38Jun 21, 2022Guru - Experienced User
Ok. Seems to be a odd problem with this newer version of Orbi app.
You might submit a bug report:
- fredie1Jun 21, 2022Aspirantok i will do. I have an additional question. should I create a new topic for that?
The router is on the ground floor. satellite 1 on the first floor and satellite 2 on the second floor. both are connected to an internet cable directly to the router. but the satellite on the second floor keeps trying contacting the satellite on the first floor via wifi. This causing the connection to be poor on the second floor. how can I connect the satellite on the second floor to the router via the internet cable?