NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI RBR40 does not login from Orbi app on android
I can login to the router from the browser on my computer. I have reinstalled the app and it logs into my Netgear account but when it gets to the login for the router and asks for the admin login credential it gives the error "logon timed out, please try again. If this issue persists try rebooting your device."
I have rebooted the router. All firmware is up to date. I have reset the admin password. Unable to manage the router from the Orbi app.
Android v11 Orbi app v2.20.2.2506
1 Reply
there's been a ton of reports on the forums with issues with the app over the last couple days. Seems an update must have borked something. I'd just manage through the browser for the time being.
