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Solved
Orbi RBR40 iPhone App
Yesterday I upgraded my iPhone to 18.4 and I can no longer login to the Orbi app. Everything works fine and I can access my router config via my browser, on my Mac, but unable to access via my iPhon...
Thank you FURRYe38! It works for me as well.
Riceman did you notice this issue after upgrading to iOS 18?
I’ve been using 18 for awhile and had no problem accessing mobile app or web/ui on iPhone. I think it was 18.4 broke it.
Riceman, I agree, 18.4!
I did a f/u email today to Netgear Support to find out status of the issue with the Orbi iOS app not working since 18.4 upgrade. I was told this is a known issue and being worked on with a new app release due in later April. My email today brought back an auto-response that the case (# 48963263) is already closed. Upon further investigation, it was closed after my call with the tech level 2, Bernard, on 4/10.
How can they close this case when this is an open issue? For over a month we are unable to access the Orbi management via the iOS app and we need this fixed. Need some feedback from Netgear regarding the status but it seems to cost money for me to open a case.
- That sucks, I set my old Orbi up using the web UI. I bought a new one over the weekend still sitting in the box. If they don’t have it resolved in a week I’m returning the new one and moving to something else. Going out of the country and need remote management.