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Solved
Orbi RBR40 iPhone App
Yesterday I upgraded my iPhone to 18.4 and I can no longer login to the Orbi app. Everything works fine and I can access my router config via my browser, on my Mac, but unable to access via my iPhon...
Thank you FURRYe38! It works for me as well.
buzzoff wrote:Yesterday I upgraded my iPhone to 18.4 and I can no longer login to the Orbi app. Everything works fine and I can access my router config via my browser, on my Mac, but unable to access via my iPhone Orbi App. I continue to get "Logon timed out, please try again. If this issue persists, try rebooting your device.
Unfortunately, rebooting device, even my modem & Orbi, doesn't help and I continue to get the error. I have looked up in several places and never could find an actual workaround for this problem.
Any help is greatly appreciated.
I also have the same issue after updating to iOS 18.4 — the Orbi app won’t let me log in and keeps showing the "Logon timed out, please try again" error. I’ve tried rebooting everything too (iPhone, modem, and Orbi), but it didn’t help. Would really appreciate if someone has found a fix or workaround for this.
Which Orbi model do you have?
What FW version is loaded on the system?
Have you tried a factory reset and setup from scratch using Orbi app on a phone or pad and walk thru the setup routine with the app?
Be sure to disable any MAC Address randomizers on phones and pads while at home before you start the setup routine with the Orbi app:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
https://community.netgear.com/t5/Orbi-App/Orbi-App-Timed-out-Issue/td-p/2452585