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Forum Discussion
buzzoff
Jan 03, 2023Apprentice
Orbi RBR40 Router
In my Orbi app, sometimes the router changes to RBR50 which mine is an RBR40 and don't have an RBR50 anywhere. Why?
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Can you post a screen shot of this?
But, it is not consistent? sometimes it shows RBR40 and sometimes RBR50?
Crazy!
- buzzoffApprentice
Interesting stuff for sure. I have attached 3 pics. Earlier today, as I was installing another device, I was having issues and looked in the Network Map and it showed RBR50 but had an option to change to RBR40. Let me know your thoughts.Network Map
Your Products Page
Well, this is fascinating. The Orbi 'app' and the Orbi web browser interface both allow the user to change the description of the router and satellites from the default to whatever they want. This is what the Orbi app Network Map shows for my system.
However, the "hamburger menu" (upper left) shows the connection using the actual product number, "RBR50".
This is probably a good time to look at the product label on the bottom of the router case and confirm exactly what it is.
- buzzoffApprentice
True that it allows but I am absolutely confident I have an RBR40. Thinking about upgrading to the 50 as I have one slave that is on the edge of having a strong signal (RBR20) and sometimes for my golf simulator it gets a bit tangled 🙂
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings