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Forum Discussion
Orbi RBR40 Router
In my Orbi app, sometimes the router changes to RBR50 which mine is an RBR40 and don't have an RBR50 anywhere. Why?
Ok. Would be one item that could kick out the bad status and reporting of the incorrect model in the app.
If the system is working, hold for now and see if a newer version of the app resolves this. If not, try the reset at some point.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Something you could try now, save off this config, factory reset and setup from scratch then load up the the config.
Good Luck.
Excellent idea. I have a bit of a unique setup so it will take some time. However, I think you may be correct about a FW update causing the issue. It didn't even become apparent to me until I was trying to connect another device and had issues. This is when I found that the app was showing that I actually had the RBR50 router but had a dropdown menu for me to select the RBR40. I haven't messed with my config in about a year so FW sure seems like the culprit.
I appreciate your time to help and will try the b/u restore with factor reset as that is not as much work as totally reconfiguring the router from scratch.
I finally did a factory reset and, as of now, RBR50 doesn't show up.
As I rebuilt the network and changed my HW config up, I see some other buggy items in the app that apparently are known. One of them is my iPhones don't show up on the Access Control List but they work.
Thanks again for the help!