NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mahmoud50's avatar
Mahmoud50
Aspirant
Nov 06, 2020

Orbi RBR50

Changed my phone yesterday and installed the orbi system app on the new phone. Can't log in to my account that i had before, created new account deleted the app and reinstalled it tried everything. Al...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 10, 2020

Hello Mahmoud50, 

 

May you send me a private message with your email address(es) and serial number for us to check further.

 

Thank you,

Christian 

Mahmoud50's avatar
Mahmoud50
Aspirant
Nov 15, 2020
Thank you Mr. Christian the problem was solved after changing my password đź‘Ś.