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Forum Discussion
Orbi RBR750 Speed Test connection failed
I have the Orbi model number RBR750 (number on the bottom of device), but the box says AX4200 RBK753S. It is the WiFi 6 robust Smart Home Tri-Band Mesh WiFi 6 system from Costco. I could not find it i...
You're not alone in this. This appears to be an issue with the Orbi App. Netgear support is not very responsive; if you need a warranty repair, it will take weeks to get something resovled -- and they'll not honor the warranty period...without you paying for their phone support to tell you that their equipment is broken.... I would suggest that you run the speedtest.net (or fast.com) on a browser to check your network performance.
Tried so far:
Rebooted router.
Rebooted cable modem.
Deleted Orbi app; re-installed Orbi app.
Someone suggested going to settings and looking for enabling "Orbi"...however, I don't see what they're talking about....
I've sent e-mail...nothing.
Good Luck.