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Forum Discussion
Orbi RBR750 Speed Test connection failed
I have the Orbi model number RBR750 (number on the bottom of device), but the box says AX4200 RBK753S. It is the WiFi 6 robust Smart Home Tri-Band Mesh WiFi 6 system from Costco. I could not find it i...
I also have this issue and would love to see a resolution.
Updating the router to the latest firmware fixed the problem for me. It's version 3.2.17.12 and you can download it from the support website.
Here's the link
https://kb.netgear.com/000062824/RBR750-RBS750-Firmware-Version-3-2-17-12
New Features and Enhancements:
- Supports the new device notification feature
- Includes some security enhancements
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes issues with Speedtest in the Orbi app
- Fixes device access issues with the web UI
- Fixes some web UI related issues
Download Link:
RBR750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V3.2.17.12_1.4.14.zip
RBS750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V3.2.17.12_1.4.14.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
I concur what JImDonahue said. After updating to the latest version. My speedtest works now on my IOS phone.