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Forum Discussion
Cabinew
Sep 30, 2020Guide
Orbi RBR750 Speed Test connection failed
I have the Orbi model number RBR750 (number on the bottom of device), but the box says AX4200 RBK753S. It is the WiFi 6 robust Smart Home Tri-Band Mesh WiFi 6 system from Costco. I could not find it i...
JImDonahue
Apr 06, 2021Aspirant
Updating the router to the latest firmware fixed the problem for me. It's version 3.2.17.12 and you can download it from the support website.
s2000pinoy
Apr 06, 2021Tutor
Here's the link
https://kb.netgear.com/000062824/RBR750-RBS750-Firmware-Version-3-2-17-12
New Features and Enhancements:
- Supports the new device notification feature
- Includes some security enhancements
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes issues with Speedtest in the Orbi app
- Fixes device access issues with the web UI
- Fixes some web UI related issues
Download Link:
RBR750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V3.2.17.12_1.4.14.zip
RBS750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V3.2.17.12_1.4.14.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
- s2000pinoyApr 06, 2021Tutor
I concur what JImDonahue said. After updating to the latest version. My speedtest works now on my IOS phone.
- jsrichieApr 06, 2021Tutor
Wait for it, I have had that Firmware for a month or better and it worked, then it did not, same a prior and still has no come back, Speed issues are still the same and well Support has still not called after asking me to wait by the phone.
To be honest I have written off the 699 I paid for it and moved on.
Good Bye Netgear.
- manisrah4Jun 16, 2021Aspirant
s2000pinoy wrote:Here's the link
https://kb.netgear.com/000062824/RBR750-RBS750-Firmware-Version-3-2-17-12
New Features and Enhancements:
- Supports the new device notification feature
- Includes some security enhancements
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes issues with Speedtest in the Orbi app
- Fixes device access issues with the web UI
- Fixes some web UI related issues
Download Link:
RBR750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V3.2.17.12_1.4.14.zip
RBS750 - https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V3.2.17.12_1.4.14.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual or worktime employee monitoring software. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
Thank you,s2000pinoy
Finaly updated my hard