NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dboceanhammock
Mar 21, 2023Aspirant
Orbi rbr750 won’t connect to app or get on with ip address
I see this issue was closed back in May of 2022. I read everything and followed running everyone else did but it appears there is a fix for this problem, and that is was “pushed onto the orbi”. Obvi...
- Mar 25, 2023
Looks like I was just a little impatient. I just looked at the details of my router again and it looks like the firmware got downloaded. And I resynched my satellite and that is also working. Thanks everyone for your support,
plemans
Mar 21, 2023Guru - Experienced User
what modem/gateway is the router connected to?
What firmware is on the router and the satellites?
You can log in through the browser to check firmware and do manual updates.
dboceanhammock
Mar 21, 2023Aspirant
It’s connected to a spectrum arris modem. I cannot log into the router using the http so I have no idea what the firmware is. That’s the whole problem. Router is working fine in that I have wifi but I cannot access the features to see what the firmware is, what speed the router is running at nothing
- michaelkenwardMar 22, 2023Guru - Experienced User
dboceanhammock wrote:
It’s connected to a spectrum arris modem.
I suppose it is progress to know the ISP and the brand of the modem, but without knowing the model no one can help.
Over the years there have been dozens of Spectrum Arris Modems.
Knowing this might not get the attention of the moderators, but with some more details the symptoms you describe might well be open to other options.