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Lizabqts's avatar
Lizabqts
Aspirant
Apr 09, 2023
Solved

Orbi-rbr850 not showing devices and not network map

Orbi-rbr850 not showing devices and not network map. Did 2 reboot and a Full reset stayed the same not showing anything. I think the app is messed up.
  • FURRYe38's avatar
    FURRYe38
    Apr 10, 2023

    Any progress on this? Let us know. 
    I passed this on to NG for review yesterday. Seeing that some users have started seeing it work again. 

    Lizabqts wrote:
    Orbi-rbr850 not showing devices and not network map. Did 2 reboot and a Full reset stayed the same not showing anything. I think the app is messed up.

     

Lizabqts's avatar
Lizabqts
Aspirant
Apr 10, 2023
Yes solved for now . That parental control is part of my routine.
Lizabqts's avatar
Lizabqts
Aspirant
Apr 10, 2023
Just the map is not showing.
  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 10, 2023

    Have you power OFF everything, ISP modem, router and all mobile devices for 1 minute then back ON? 

    • EricavH22's avatar
      EricavH22
      Guide
      Apr 14, 2023

      I'm seeing several threads that indicate this issue is resolved. However, for me, it is not. Running a RBR850 system, app version 2.24.0.2733, Android S22+, and all has been rebooted.  Still no network map.  I have submitted a bug report.