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Forum Discussion
eb3xxx
Jun 16, 2023Aspirant
Orbi RBR850 unable to connect during setup
So… I cannot connect to the Orbis network during setup. Yes “Local Network “ is on in the iPhone settings
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- KevinLiTNETGEAR Moderator
Hello eb3xxx ,
Welcome to the NETGEAR Community!
I understand that you are having difficulties with the initial setup of your RBR850. Please proceed by first factory resetting your system and then installing your system using the Orbi app. Please visit the attached links for a guide on the factory reset process and the initial setup process.
Please navigate to the link below for a video walkthrough on how to factory reset your RBR850:
How do I reset my Orbi WiFi System to factory default settings? | Answer | NETGEAR Support
Please navigate to the link below for a video walkthrough and instructional directions on how to set up your RBR850:
How do I set up my Orbi WiFi System? | Answer | NETGEAR Support
Let me know if you require additional information!
Best,
Kevin
Community Team