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Forum Discussion
Solved
Orbi Router/ Orbi App
My actual model # is RBR40, it was not available in the dropdown menu. Can someone explain when I go on the Orbi app on my phone it indicates Internet: Offline and has a purple dot However, ...
Solid magenta. If your Orbi satellite ring is solid magenta, it is unable to obtain an IP address from your router or unable to your router.
That verizon box sure is a pain.
You can try putting the orbi back in router mode. then see if the verizon router has a dmz so place the orbi ip address in.
There's also troubleshooting and setup here:
https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios
The Orbi Tower is connected directly to the Verizon router.
putting you in that doulbe nat?
the 2 easiest options?
1. put the verizon router in passthrough/modem only mode. it disables its routing function and acts as only a modem.
2. or put the netgear in access put mode. It disables its routing fuctions. you can still use wifi and ethernet but routing functions will run off the verizon router.
I would like to implement your second recommendation:
- put the netgear in access put mode. It disables its routing fuctions. you can still use wifi and ethernet but routing functions will run off the verizon router.
Would you be able to step me through the process to make those changes?
- there's a pretty nice guide for it right here:
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-pointSo my only hesitation now is that I find the Orbi wireless to be unreliable because it inadvertently disconnects throughout the day. Candidly I have been trying to troubleshoot why for a few weeks now. Because of the unreliability we have been using the Verizon wireless as our main connectivity.
My concern is if I disable the Verizon wireless and rely totally on the Orbi wireless it is going to make matters worse.
I look forward to your thoughts/ comments.